Smarthomes Chattanooga & Matrix Installations/ Effective September 2, 2014

Dear Clients,

We wanted to let you know that effective on September 2, 2014 Matrix Installations has merged with Smarthomes Chattanooga. This is a big deal because you have made sizeable investments in the equipment you have purchased and you have a trusted relationship with your installer. I want to assure you that the combined staff is working diligently to ensure a smooth transition with minimal changes to you. Here are some things you should know:

About Matrix Installations:
For well over a decade, Matrix Installations has served Chattanooga and the surrounding communities. Matrix has maintained a commitment to excellence that few companies ever even attain. They have some of the hardest working and smartest AV people in the region and they have sought out and created relationships with some of the best vendors and manufacturers.

About Smarthomes Chattanooga:
Smarthomes Chattanooga has won international awards for our design and installation work and we have been published in numerous national magazines. We have always prided ourselves in delivering expert advice and professional installations.

What to expect for existing Matrix Installations clients:

  1. You will continue to get the same great service and you will have access to additional vendors and products.
  2. If you are currently under your first 12 month warranty, that warranty will continue to be honored.
  3. The same people you know and love will continue to service and support the products that are installed in your homes and businesses.
  4. All operations moving forward will be from our Hixon Pike location.
  5. Gerry King, Matrix Installations Owner, is retiring.

What to expect for existing Smarthomes Chattanooga clients:

  1. You will continue to get the same great service and you will have access to additional vendors and products.

We believe that the combined people, skills and product lines of this expanded organization is a win for everyone. In the coming months we will reach out to you to inform you of our progess with the merger. In the meantime, if you have any questions, concerns, rants or raves, I would love to hear from you-

Steve Nicola- President
Smarthomes Chattanooga

Gerry King- President
Matrix Installations

Letter from Gerry:
To Clients

New Location:
3861 Hixson Pike
Chattanooga, TN 37415

New Phone:
(423) 877-8195 (Main line)
(423) 664-2200 (Matrix line)

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